Supporting Every Little Milestone
Discover thoughtfully designed baby essentials that support safer milestones, simpler routines, and confident parenting from day one.
Frequently Asked Questions
How do Nurturely Co products work?
Nurturely Co products are thoughtfully designed to support everyday parenting moments. From cushioning early milestones to simplifying feeding and play routines, each product combines practical functionality with everyday living. Our goal is simple - to make daily life with your little one safer, calmer and more manageable.
Where are you located?
Our head office is located in Sydney, Australia.
How much does shipping cost?
Shipping is free on all orders to Australia.
How long does shipping take?
We offer free shipping on all orders. Most items arrive within 3 to 10 working days depending on your location within Australia.
Do you ship internationally?
We currently only ship to Australia at the moment. You can contact our team for any further questions or potential custom international deliveries.
What is your refund policy?
We offer a 14 day money back guarantee. If you’re not completely satisfied, just reach out and we’ll make it right. For more information, visit our ‘Refund Policy’ in the footer of our website.
Is my payment information secure?
Yes, all transactions are processed through encrypted and secure checkout systems to protect your information.
How do I track my order?
Once your order ships, you’ll receive a tracking link via email so you can follow it every step of the way. Simply use the link or enter the tracking number on the ‘Track Your Order’ page at the top of the website or in the website menu if you’re on a mobile device.
How can I contact customer support?
You can reach our friendly support team through our contact form located on our 'Contact us' page, or by emailing us directly at contact@nurturelyco.com.au.
Our operating times are Monday to Friday, 9AM - 5PM AEST. We aim to respond within 24 hours during weekdays.
Our Mission
At Nurturely Co, we support modern parents and their growing babies with thoughtfully designed essentials that promote safer milestones, calmer routines and confident parenting. Through practical, beautifully crafted products, we help Australian families nurture with ease, comfort and peace of mind every day.
Fast, Free & Secure Shipping Australia Wide
We believe supportive, thoughtfully designed baby essentials shouldn’t have to wait. That’s why we offer fast, free shipping Australia-wide. Every order is carefully prepared and delivered straight to your door — so you can nurture with confidence, sooner.